Terms of Service

Last updated: November 5, 2025 | Version 1.0

1. Acceptance of Terms

By accessing or using PCI Portal (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you ("User", "you", or "your") and PCI Portal ("Company", "we", "us", or "our").

2. Description of Service

PCI Portal provides a software-as-a-service platform for managing PCI DSS Self-Assessment Questionnaires (SAQs), compliance documentation, and related security assessments.

The Service includes:

  • SAQ questionnaire creation and management
  • Evidence upload and organization
  • Compliance reporting and exports (PDF, JSON)
  • Digital attestation and signing
  • Multi-user collaboration and role-based access
  • Audit logging and tracking
3. User Accounts

Account Registration

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must be at least 18 years old to use the Service
  • One person may not maintain multiple accounts

Account Responsibilities

  • Keep your password secure and confidential
  • Notify us immediately of unauthorized access
  • You are responsible for all activities under your account
  • Do not share account credentials with others
4. Acceptable Use Policy

You agree NOT to:

  • ❌ Violate any applicable laws or regulations
  • ❌ Infringe on intellectual property rights
  • ❌ Upload malicious code, viruses, or malware
  • ❌ Attempt to gain unauthorized access to systems
  • ❌ Interfere with or disrupt the Service
  • ❌ Use automated scraping or data mining tools
  • ❌ Resell or redistribute the Service without permission
  • ❌ Impersonate others or misrepresent your affiliation
  • ❌ Upload false or misleading compliance information
5. Intellectual Property

Our Intellectual Property

The Service, including all software, design, text, graphics, and other content, is owned by PCI Portal and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Your Content

You retain ownership of all content you upload ("User Content"). By uploading content, you grant us a limited license to store, process, and display your content solely for providing the Service.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.

We implement security measures to protect your data, but we cannot guarantee absolute security. You are responsible for maintaining appropriate security measures for your sensitive compliance data.

7. Fees and Payment

Subscription Plans

The Service may be offered under various subscription plans. Pricing, features, and limitations are described on our pricing page and are subject to change with notice.

Payment Terms

  • Fees are billed in advance on a recurring basis
  • You authorize us to charge your payment method
  • Failure to pay may result in service suspension
  • Refunds are provided at our discretion
8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • Defects will be corrected
  • The Service is free of viruses or harmful components
  • Results will meet your requirements
  • Use of the Service will achieve PCI DSS compliance

Important: This Service is a tool to assist with compliance documentation. It does not guarantee PCI DSS compliance. You are responsible for ensuring your organization meets all PCI DSS requirements.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

This includes damages for:

  • Loss of profits, revenue, or data
  • Business interruption
  • Loss of goodwill or reputation
  • Security breaches or data loss
  • Compliance penalties or fines

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless PCI Portal, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your User Content
11. Termination

By You

You may terminate your account at any time through your account settings or by contacting us.

By Us

We may suspend or terminate your access immediately, without notice, for:

  • Violation of these Terms
  • Non-payment of fees
  • Fraudulent or illegal activity
  • At our discretion for any reason

Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable period. Export your data before termination.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or a prominent notice on the Service. Continued use after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Miscellaneous

Severability: If any provision is found unenforceable, the remaining provisions continue in effect.

Entire Agreement: These Terms constitute the entire agreement between you and us.

No Waiver: Our failure to enforce any right does not waive that right.

Assignment: You may not assign these Terms. We may assign them without restriction.

Contact Information

For questions about these Terms:

Related Policies
Privacy PolicyCookie PolicyEnd User License Agreement