Cookie Policy

Last updated: November 5, 2025

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide a better user experience.

We use cookies to remember your preferences, understand how you use our site, and improve our services. This Cookie Policy explains what cookies are, how we use them, and how you can control them.

Types of Cookies We Use

1. Necessary Cookies (Required)

These cookies are essential for the website to function properly. They enable basic features like:

  • Authentication: Keeping you logged in between page visits
  • Security: Protecting against cross-site request forgery (CSRF)
  • Session Management: Maintaining your session state
  • Load Balancing: Distributing network traffic

These cookies cannot be disabled as they are essential for the site to work.

2. Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization:

  • Language Preference: Remembering your preferred language
  • Theme Settings: Saving your dark/light mode preference
  • Onboarding State: Tracking your setup progress
  • UI Preferences: Remembering sidebar collapse state

3. Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website:

  • Page Views: Which pages are most visited
  • Feature Usage: Which features are most used
  • Performance: How fast the site loads
  • Error Tracking: Identifying and fixing bugs

We use analytics data in aggregate form only. No personally identifiable information is collected through analytics cookies.

4. Marketing Cookies (Optional)

These cookies track your browsing activity to show relevant advertisements:

  • Ad Targeting: Showing relevant ads based on interests
  • Campaign Tracking: Measuring marketing campaign effectiveness
  • Social Media: Enabling social media sharing features
  • Retargeting: Showing ads to previous visitors
Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Clerk (Authentication)

Our authentication provider uses cookies to manage your login session securely.

Vercel (Hosting)

Our hosting provider may use cookies for load balancing and performance optimization.

Google Analytics (if enabled)

If you consent to analytics cookies, Google Analytics helps us understand site usage.

How to Manage Cookies

You have several options to control and manage cookies:

1. Cookie Consent Banner

When you first visit our site, we'll show you a cookie consent banner. You can choose to accept all cookies, only necessary cookies, or customize your preferences.

2. Browser Settings

Most web browsers allow you to control cookies through their settings:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies

3. Your Rights

You can withdraw your consent at any time by accessing your cookie settings. Note that disabling certain cookies may affect website functionality.

Cookie Retention

Session Cookies

These cookies are temporary and deleted when you close your browser.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. Our persistent cookies typically expire after:

  • Authentication cookies: 30 days
  • Preference cookies: 1 year
  • Analytics cookies: 2 years
Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The "Last Updated" date at the top of this page indicates when this policy was last revised.

We encourage you to review this policy periodically. If we make significant changes, we'll provide a more prominent notice or ask for your renewed consent.

Contact Us

If you have questions about this Cookie Policy, please contact us at:

  • Email: privacy@pci-portal.com
  • Address: [Your Company Address]